Frequently Asked Questions
If you have any additional questions that aren't listed below, are interested in custom orders, wholesale opportunities or any other inquiries that require additional assistance, please fill out our contact form via the button below.
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When will my order arrive?
Your order will arrive between 4-10 business days after you place your order. Our Truth Tees are printed at the time of order just for you. Once printed and shipped, tracking will be sent to you via email so you can easily follow your order all the way to your doorstep. We try to ship all orders as quickly as possible to offer you the quickest shipping at the most economical cost.
How do your sizes run?
There are size charts in each product listing but you can also reference our Find The Perfect Fit page to reference the measurements of all of our tees and learn how to measure yourself for the best fit.
Please also keep in mind that our adult tees are UNISEX fit and will run longer in length than a women's cut tee. If you see a design you love and want it in a different fit, please fill out the contact us form by clicking the button above and we will be happy to create a custom order for you with the size and fit of your preference.
How much is shipping?
FREE when you purchase $30+! (Standard shipping is $4.66 if purchasing less than $30).
Standard takes about 3-6 business days (this does not include processing time), and we send tracking information to you so you can follow your order right to your door.
What do I do with an item that arrived damaged?
We are so sorry! We replace all damaged items after the delivery confirmation date with a photo of your damaged item(s). Please send us a contact form with the button above to get your replacement in the mail ASAP.
Can I cancel or return my order?
We want you to be 100% satisfied with your Truth Tellers purchase. Items in new condition (unworn/unwashed) can be returned or exchanged within 7 days of delivery.
Any items used or not in the original condition will be subject to a 15% restocking fee. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please contact us here and we’ll make things right.
Because we are a small business, we are not able to cover the return shipping cost or provide prepaid shipping labels with the exception of damaged items. If your order is damaged and an adequate photo is provided to us, we will gladly cover the cost of shipping and the replacement of your damaged item(s) in full.
To get the process started for any return/exchange you can email us at contactus@truthtellersapparel.com or fill out a form on our contact page. In your communication please include your order number, the reason for your return/exchange, photos of any damaged items if applicable.
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